Office Location

P.O. Box 386, Saint Albans Bay, VT 05481
Phone: (800) 843-8407
Fax: (802) 527-0504

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FAQ

Q- How do I send my order with my logo and artwork and what format?
A-Please email your order with vector artwork as well as a pdf to [email protected]

Q What is the minimum order?
A- Embroidery: 24 flats or hats with the same design.  (Caps & Flats cannot be mixed for minimum)
Screen Printing: 36 total pieces with the same design. (Styles can be mixed)
Promotional Products: 48 pieces of same item or catalog listed quantities from suppliers.

Q- What are the set up charges?
A-Embroidery is $79 for designs with 10,000 stitches or less. Screen print is $35.00 per color. Promotional products are quoted by each supplier.

Q- How long does it take to receive my custom imprinted order?
A-Normal turnaround is 10-15 working days from artwork acceptance plus shipping transit time. Rush orders and expedited shipping is available on many items.

Q- Can I get a discount for larger orders?
A-Yes, there are quantity discounts on most items at 72 pcs and 144 pcs.

Q- Can I have more than one embroidery or screen print location?
A- Yes, additional locations are available with extra set up and running charges per job.

Q- How much shrinkage will I have in apparel? 
A- Most items are pre shrunk however you can expect up to 7% in 100% cotton products. Very little in 50-50 and none in polyester and garment dyed products.

Q- Do you care Big/Tall Sizes?
A-Yes, most of our products come in sizes up to 6XL with several offered in Tall sizing.

Q- Can I purchase BLANK products from Corporate Outfitters?
A- NO, we only sell embellished products as we are in the custom identity business.

Q- What do you accept for payment?
A- We accept Visa, Mastercard, and Discover only.

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